IT Professional (Supervisor)
Starting Rate: $ Salary Depending on Experience up to $75,000
Job Summary:
- Manage and maintain all facility-wide IT systems, servers, networks, and endpoints
- Oversee installation, configuration, and upgrades of hardware and software
- Administer user accounts, permissions, and access controls across platforms
- Monitor system performance and proactively address vulnerabilities or inefficiencies
- Ensure full HIPAA compliance across all digital systems and data handling
- Implement and maintain enterprise-grade antivirus, malware protection, and firewalls
- Conduct regular audits of security protocols and access logs
- Develop and enforce IT policies, disaster recovery plans, and data retention schedules
- Oversee wired and wireless network infrastructure, including cabling and routers
- Install and maintain camera systems, phones, printers, TVs, and other peripherals
- Manage inventory and lifecycle of all IT assets (workstations, mobile devices, etc.)
- Provide Tier 1–3 technical support to staff across departments
- Train employees on system use, cybersecurity awareness, and troubleshooting basics
- Maintain help desk documentation and ticketing system for issue tracking
- Partner with leadership to evaluate and implement new technologies
- Support budgeting and procurement for IT-related projects and platforms
- Coordinate with external vendors and consultants as needed
- Participate in cross-functional planning for operational upgrades and compliance initiatives
- Minimum 10 years of progressive IT experience, including supervisory or managerial roles
- Advanced knowledge of Windows and Mac OS environments, networking, and cloud platforms
- Strong analytical, communication, and project management skills
- Bachelor’s degree in Information Technology, Computer Science, or related field (preferred)
- Must work respectfully and effectively with individuals with developmental disabilities
- On-site role requiring physical presence across departments and buildings
- Walk, stand, sit, push, pull, stoop, kneel, crouch, reach, use hands and lift up to 50lbs, 2/3’s of the time
- May require lifting, bending, and climbing for installations and repairs
- Drug Screen
- Criminal Background Check
- Driver’s License Check
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Holy Angels is an independent, nonprofit organization serving individuals with developmental and intellectual disabilities ranging in age from young children to senior citizens. Since 1965, Holy Angels has been dedicated to providing those served a path to self-fulfillment through education, empowerment, spirituality, independence, and work. Let our mission be your career. Over 250 employees are a part of the Holy Angels family. Each empowered by training and education through the Angel University program, development opportunities, self-improvement, outstanding benefits, and a supportive network of professionals. Holy Angels strives to give team members everything needed to meet their maximum potential, and to have a successful career at Holy Angels!
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